SHIPPING POLICY

A legal disclaimer

Delivery Policy for Everchill Fashion
Last Updated: July 29, 2025

1. Who is Everchill Fashion?

Everchill Fashion is a clothing and streetwear brand operated by [Legal Entity Name Placeholder], a company incorporated under the laws of India, with its registered office at [Office Address Placeholder]. Everchill offers a wide range of lifestyle and fashion apparel through its website www.everchillfashion.com and associated mobile platforms ("Platforms").

2. What is this Delivery Policy?

2.1. This Delivery Policy, together with our Terms of Use, outlines the shipping and delivery policies for products purchased from Everchill’s Platforms. We make commercially reasonable efforts to deliver all orders within the timelines communicated.

2.2. By accessing our Platforms and purchasing our products, you agree to be bound by this Delivery Policy. If you do not agree with any part of this policy, please do not use our services.

3. Terms of Delivery

3.1. Everchill partners with third-party logistics providers ("Logistic Partners") to deliver your orders. Once an item is handed to the Logistic Partner, you will receive tracking details and estimated delivery timelines.

3.2. We aim to serve customers across India, but certain pin codes may be excluded from our serviceable areas. Customers must verify serviceability by entering their pin codes at checkout.

3.3. Please provide accurate, complete shipping details with landmarks to avoid delivery delays. Everchill is not responsible for failed deliveries due to incomplete or incorrect addresses.

3.4. A maximum of three (3) delivery attempts will be made. If delivery is unsuccessful, Everchill reserves the right to cancel the order. Delays may occur due to:

Force majeure events like floods, strikes, political unrest
Weather disruptions or natural disasters
Technical/logistical issues

Everchill will attempt to inform customers of any delays but shall not be held liable for delays or related mental distress or damages.

3.5. Our delivery partners undergo vetting, but Everchill is not liable for any misconduct or impoliteness from delivery staff. Any such issues must be handled directly with the Logistic Partner.

3.6. Once your order is shipped, a unique tracking ID will be provided. Use this to monitor delivery status via our website or the Logistic Partner's portal. Please note that tracking data may experience delays or inconsistencies.

3.7. Shipping charges may apply for orders below a specified threshold or for certain payment methods (e.g., COD). These charges are non-refundable unless a product is returned due to a verified defect.

3.8. Returns and exchanges will be processed via our reverse logistics providers or our in-house team. For further details, refer to our Return and Refund Policy.

4. Grievance Redressal

For any concerns related to delivery, you may contact:

Grievance Officer: Sagar salvi
Email: Everchill.work@gmail.com
Phone: +91-9082058559